Vex AI

Set up Yaplet's AI agent — connect knowledge sources, tune the persona, control handoff to human agents, and review what it answered.

9 Articles

Set up Vex AI for the first time

Add knowledge sources to Vex

Write a system prompt and tone for Vex

Control when Vex hands off to a human

Vex citations — how it points users to source articles

Find knowledge gaps Vex couldn't answer

Vex multi-language support

Vex on voice — same brain, voice surface

Vex usage and credits