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Vex AI

Set up Yaplet's AI agent — connect knowledge sources, tune the persona, control handoff to human agents, and review what it answered.

9 Articles

Set up Vex AI for the first time
Add knowledge sources to Vex
Write a system prompt and tone for Vex
Control when Vex hands off to a human
Vex citations — how it points users to source articles
Find knowledge gaps Vex couldn't answer
Vex multi-language support
Vex on voice — same brain, voice surface
Vex usage and credits