Vex AI
Set up Yaplet's AI agent — connect knowledge sources, tune the persona, control handoff to human agents, and review what it answered.
10 Articles
Set up Vex AI for the first time
Add knowledge to your brand
Write a system prompt and tone for Vex
Control when Vex hands off to a human
Vex citations — how it points users to source articles
Find knowledge gaps Vex couldn't answer
Vex multi-language support
Chat, inbox and phone all answer from the same brand knowledge
Vex usage and credits
Why isn't Vex answering from a source I added?