Audience
Four screens for understanding the people who visit your site — who is browsing right now, recorded sessions, the paths they take, and the security view of risky visitors.
What's Inside
The Audience group in the sidebar holds four screens: Visitors, Session Replays, User Journeys and Security. Security used to sit in a separate Analytics group; it now lives here with the rest of the visitor tools, as one page with its own tabs.
Visitors
See who is online right now — or who was here in the last 24 hours or 7 days — which page they are on, and open a conversation with any of them.
Session Replays
Watch recorded visitor sessions to understand behaviour, spot friction points, and see exactly what someone did before they reported a problem.
Why It Matters
Understanding your audience goes beyond counting page views. Visitors lets you reach out the moment somebody lands on a page that matters. Session replays show you exactly what a person experienced — every click, scroll and navigation — so you can find interface problems and close support tickets faster. User journeys show the bigger picture of how traffic flows through your site and where people leave. Security tells you when a visitor is worth a second look.