Closing the loop with voters is what separates a roadmap tool from a roadmap graveyard. When you ship a feature, Yaplet automatically notifies everyone who voted for it — a small detail that builds enormous trust with your user community. Here's how it works.
How notifications are triggered
Voter notifications are sent when a ticket is moved into a public column. In practice this means: when you drag a request from "In progress" to "Shipped" (assuming "Shipped" is a public column), every visitor who upvoted that request receives an email.
No manual action is required beyond moving the ticket. Yaplet handles the email sending automatically.
What the notification email contains
The email includes:
- The feature title (from the request)
- The new column name (e.g. "Shipped")
- A link back to the public roadmap so the voter can see the full context
The email is sent from your Yaplet workspace's notification settings. If you have a custom reply-to address configured, it's used here.
Which voters are notified
Everyone who upvoted the request with a valid email address. If a visitor voted without providing an email (not possible with the default flow, but possible if older submissions pre-date the email requirement), they won't receive a notification.
Trigger notifications strategically
Because any move to a public column triggers an email, be deliberate about your column structure:
- Use public columns for statuses you're proud to show: "Planned", "In progress", "Shipped".
- Use private columns for internal stages: "Under review", "Won't do", "Needs more info".
- Moving a ticket between two public columns (e.g. "Planned" → "In progress") will also send an email — which is usually desirable, as it keeps voters in the loop throughout development.
What voters see on the roadmap after notification
After the email is sent, the ticket remains visible on the public roadmap in the "Shipped" column. Voters who click through see the request they voted for, its new status, and the full description. It's a natural moment to invite follow-up feedback.