A Feature Request board can be shown to the world on a page of its own. Visitors see the requests in your public columns, their vote counts and the current status — no login required. This article shows you how to find that page and share it.
What the public roadmap shows
The page shows the tickets sitting in public columns on your feature board. Each one gives:
- A clear title and a short summary — written for you automatically, so visitors see a readable roadmap rather than raw form answers
- The column it is in, which is its status
- Its vote count
- An upvote button (email address asked for on the first vote)
Tickets in private columns are not shown, and the visitor's own form answers are never published — they stay in your dashboard. Requests are listed most-voted first.
Find your roadmap link
Open the board from Communications → Tickets → (your feature board) and click the share icon in the row of buttons above the columns. It only appears on Feature Request boards — if it is missing, the board's type is still Bug or Custom.
The dialog gives you one link per chat widget in your account, each with a copy button and an open-in-new-tab button. With a single brand, that is a single link and it is the one you want. The address looks like this:
https://your-web-address.yaplet.help/s/
If you have no chat widget at all, the dialog says so instead — the roadmap page is dressed in a widget's colours, so it needs one to exist.
The address belongs to your brand
your-web-address is your brand's public web address, and you set it at Brand → (your brand) → Brand settings → Public address. It used to be a chat-widget field; it is not one any more. The same address also serves your public knowledge base and your documentation, so all three live under one name.
Change it and every roadmap link you have ever handed out stops working — in emails, in search results, on your own site. Yaplet asks you to confirm and spells out both addresses before saving, and warns that the old one becomes free for someone else to take. Treat it as a one-time decision.
The header of the page carries your brand's logo, set once at Brand settings → General and shared with your knowledge base and documentation.
Share it with your users
Common places to link to the roadmap:
- A "Roadmap" link in your product's navigation or footer
- A button on your pricing or features page
- Your newsletter — invite subscribers to vote on what you build next
- A post-signup email — show new users what is coming
- Your social media profile
The roadmap inside the widget
Visitors can also reach it without leaving your site. Choose which board the widget shows at Brand → (your brand) → Chat widget → Features → Roadmap, and switch Show on Navbar on — the tab does not appear on its own. Inside the widget the list has a sort control offering Most votes and Most recent, and visitors can vote there exactly as they can on the public page.
Keeping the roadmap accurate
The page is a live view of your board. Move a ticket into a public column and it appears; move it to a private one or archive it and it disappears. Keep a "Shipped" or "Released" column public — it shows momentum and it is the only signal a voter gets that their feedback landed.
One thing to know if your plan changes: the public roadmap is part of the Feedback boards & bug tracker add-on, and the page stops being served if that is no longer on your account.