Create your Yaplet workspace

What you will need

• A valid email address
• Your company or project name
• A password (minimum 6 characters)

No credit card is required for the free plan.

1. Open the sign-up page

Go to yaplet.com/register. You can also sign up with a Google account: click Continue with Google, and once Google has signed you in you land on a Complete your registration screen that asks only for an organization name. That route has no verification code, so skip straight to step 4.

2. Fill in your details

Enter your email address, your company name, and a password. Then click Create my account. The company name you type here is used twice: it names your account, and it names the brand created inside it — so type it the way you want customers to see it.

3. Verify your email

Yaplet sends a 6-digit verification code to the email address you entered. Open your inbox, find the email from Yaplet, and type the code into the verification screen.

The code arrives within a minute. If you need a new one, click Resend code — the button becomes available after 60 seconds.

4. What your account arrives with

Nothing is created until you verify, and then everything is created at once:

• A brand named with the company name you typed, with a readable public web address derived from it. Type "Northwind" and you get northwind.yaplet.help; if that address is already taken, a number is added on the end (northwind-1).
• A chat widget inside that brand, inheriting the same name and the same address.
• A Vex AI agent, ready to answer once it has something to answer from.
• An empty knowledge base, which arrives named "Knowledge Base".
• A Feature Requests board and a Bugs board.

None of these are visible to your visitors yet — you control when each one goes live. There is no documentation space: documentation is a paid module, and accounts that buy it create their space when they want one.

5. Your first sign-in

The first time you sign in you land on your brand's Overview, not on Home, and the AI setup wizard opens by itself. Give it your website address and it fills in the brand's details, designs the chat widget to match your site and reads your best pages into what the AI knows.

You can close it and run it later from the AI setup button in the top-right of that same page. See let AI set up your brand from your website for what one run actually changes.

Changing the name and the web address later

Both live at Brand → (your brand) → Brand settings — the name on the General tab, the address on Public address. Changing the address is confirmed with a warning, because every link you have already shared to your old address stops working the moment you save.

Didn't get the verification email?

Check these things in order:

1. Spam or junk folder — most missing emails end up here. Add [email protected] to your safe-sender list.
2. Wait 60 seconds, then click Resend code on the verification screen.
3. Check that the email address is correct — go back and re-enter it if needed.
4. Corporate email filters — if your company uses strict email filtering, ask your IT team to whitelist the yaplet.com domain, or try signing up with a personal email address instead.

If none of those work, contact Yaplet support from the widget on yaplet.com.

What's next

Your account is set up. Start with what a brand is in Yaplet so the menu makes sense, then let the wizard do the work in let AI set up your brand from your website. If you would rather do it by hand, go straight to Configure your widget for the first time.