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  2. Knowledge & documentation

Knowledge & documentation

Write articles your customers and Vex AI can read — the knowledge base (rich-text help articles) and documentation (long-form developer docs with markdown).

Sub-Categories

Knowledge base8 articles

Build a customer-facing knowledge base — write articles, organize categories, publish in multiple languages, and let visitors search from inside the widget.

Documentation4 articles

Publish long-form developer or product documentation — markdown editor with code blocks, embeds, and a hosted public docs site separate from the knowledge base.

3 Articles

Knowledge base vs documentation — which one to use
Where your knowledge base lives — your web address and the widget
Copy or move a knowledge base to another brand