Subscriber edit
The Subscriber edit page provides a detailed profile view with contact info, email history, and workflow interactions, plus status verification, per-subscriber email and workflow statistics, history tables, and options to edit details or perform administrative actions. It also includes tools to export data, trigger workflows, and manage privacy-compliant data.
Subscriber Overview
The subscriber edit page provides a comprehensive view of an individual subscriber's profile, including their contact information, email history, and workflow interactions.
Subscriber Status
Each subscriber has a status badge showing their current verification state:
Email Statistics
View comprehensive email engagement metrics for this specific subscriber.
Send Statistics
Sent Emails
Total number and percentage of emails successfully delivered to this subscriber
Queued/Paused Emails
Emails waiting to be sent or temporarily paused
Failed Emails
Emails that failed to deliver
Engagement Metrics
Clicked
Emails where the subscriber clicked on links
Bounces
Emails that bounced due to delivery issues
Unsubscribed
Times the subscriber clicked unsubscribe
Complaints
Spam complaints reported by the subscriber
Email History Table
Below the statistics, you'll find a detailed table showing:
- Subject: Email subject line (clickable to view campaign/workflow)
- Type: Whether it was sent via campaign or workflow
- From: Sender information
- State: Current delivery status
- Sent At: When the email was sent
Workflow Run Statistics
Track how this subscriber has interacted with automated workflows.
Run Summary
Completed Runs
Workflow runs that successfully processed this subscriber
Queued Runs
Workflow runs waiting to process this subscriber
Failed Runs
Workflow runs that encountered errors for this subscriber
Workflow History Table
The table below shows:
- Workflow: Name of the workflow (clickable to view details)
- State: Current run status
- Created At: When the workflow run was initiated
Subscriber Management
Edit Subscriber Details
Update the subscriber's basic information:
Required Fields:
- Email: Subscriber's email address
- Name: Subscriber's full name
Optional Fields:
- Groups: Add or remove the subscriber from group memberships
- Custom Fields: Update any custom fields you've created for your subscribers
Administrative Actions
Access additional management options through the Actions dropdown:
Export JSON
Download the subscriber's complete data as a JSON file for backup or external processing
Subscribe/Unsubscribe
Toggle the subscriber's status between VERIFIED and UNSUBSCRIBED states
Trigger Workflow
Manually start a workflow for this subscriber
Delete
Permanently remove the subscriber (requires confirmation)
Triggering Workflows
Manually initiate workflow execution for a specific subscriber.
Workflow Selection
Choose from your active workflows to run against this subscriber. The system will:
- Execute the workflow's trigger conditions
- Process any matching nodes
- Send emails or perform actions as configured
API Workflow Variables
For workflows triggered by API calls, you can provide custom values for variable replacement:
{{ key }} in email content), you must provide values for all variables used in email content blocks or webhook body fields.Adding Variables:
- Click "Add Field" to add key-value pairs
- Enter the variable name (without
{{ }}) in the Key field - Enter the replacement value in the Value field
- Add as many variables as needed