User Settings

Personal profile, preferences, and account settings accessible from the user dropdown menu.

The User Dropdown is located at the bottom of the dashboard sidebar. It gives you quick access to your profile, status controls, shift management, team switching, and account settings.

User Dropdown

Click your avatar and username at the bottom-left of the sidebar to open the dropdown menu.

What's in the Dropdown

Profile Info

Your username, email, and avatar are shown at the top of the dropdown.

Dark Mode

Toggle between light and dark mode directly from the dropdown.

Balance & Top Up

View your current account balance and add funds with the Top up button. Your balance is automatically applied to upcoming invoices.

Online Status

Switch between Online and Offline to control whether you receive new chats.

Shift Management

If your organization uses Time Management, the dropdown includes shift controls.

Starting a Shift

Select Start shift from the dropdown and choose from your available shift types. If the shift type requires you to be online, you'll be prompted to set your status first.

Ending a Shift

Select End shift to clock out. If you're currently online, you'll be asked whether you'd like to go offline as well.

Shift types are configured by your organization admin. If you don't see any shift types, contact your admin to assign them to you.

Switching Teams

If you belong to multiple organizations, use the Team submenu to switch between them. Your current team is shown next to your username.

Switching teams will reload the dashboard and clear your open chat tabs.

Users with the Organization permission will also see a Manage team link that navigates to the organization settings page.

Sign Out

Select Sign out at the bottom of the dropdown to log out of your account.

Settings Modal

Open the settings modal by clicking Settings in the user dropdown. The modal is organized into two sections: a Profile card and an Account card for email and password management.

Profile Card

The profile card lets you update your display name, avatar, and notification preferences in one place.

FieldDescription
AvatarHover over your profile picture and click to upload a new one. Accepted formats: WEBP, PNG, and JPEG.
Display nameYour username visible to teammates and customers.
Notification volumeSlider (0–100) to control notification sound loudness. A preview sound plays as you adjust. Click the speaker icon to mute/unmute.

Click Save to apply your profile changes.

Email Address

Your current email is shown in the Account card. How you can change it depends on how you signed up:

  • Email/password accounts — Click Change to start a secure email change flow. You'll need to enter your new email, confirm your current password, and then verify with a 6-digit code sent to the new address.
  • OAuth accounts (Google) — Your email is managed by your identity provider and cannot be changed from Yaplet.
The verification code expires after 10 minutes. You can request a new code after a 60-second cooldown.

Password

If you signed up with email and password, you can update your password from the Account card:

  1. Click Change next to the password field
  2. Enter your current password for verification
  3. Set a new password (minimum 8 characters) and confirm it
  4. Click Update password
OAuth-only users (e.g., Google sign-in) won't see the password section — your authentication is managed by your identity provider.