Email Templates

Email templates are reusable email designs you can drop into any campaign and into the emails your automations send. Build a good-looking email once, then reuse it instead of starting from scratch every time.

What Are Email Templates Used For?

Email templates serve two main purposes:

Newsletter Campaigns

Create visually consistent newsletters that maintain your brand identity across different marketing campaigns. Templates can include:

  • Company branding and colors
  • Standard header and footer layouts
  • Pre-defined content blocks
  • Consistent typography and spacing

Emails sent by automations

Reuse one design across every email in a sequence, so a multi-step automation looks like one conversation rather than five unrelated messages. Typical cases:

  • Welcome emails for new subscribers
  • Multi-step onboarding and nurture sequences
  • Date-based reminders, such as a renewal or an anniversary
  • Abandoned-cart emails started by an API call from your shop
  • Win-back emails for subscribers who stopped opening
Templates save time and ensure brand consistency across all your automated communications.

Creating and Managing Templates

You can create, edit, and organize your email templates from the dashboard:

Access Templates

Go to Marketing → Newsletter → Email templates to see everything you already have.

Create New Template

Click New template. The New email template dialog offers three starting points: a blank drag-and-drop builder, a ready-made Welcome Newsletter example, or Generate with AI from a description of the email you want.

Edit Existing Templates

Click a template's name to open it in the email editor and make changes.

Rename Templates

Open the template and use the Rename button at the top of the page. Names are limited to 50 characters.

Email Editor

For detailed instructions on using the email editor to design your templates, see our comprehensive guide:

Email Editor Guide

Complete documentation on using the email editor to create professional email templates with drag-and-drop design tools.

Best Practices

Template Naming: Use clear, descriptive names like "Welcome Series - Week 1" or "Monthly Newsletter - Dark Theme" to make templates easy to find.
Version Control: Keep backup versions of important templates by duplicating them before major changes.
Test Before Use: Always send test emails before using templates in live campaigns to ensure proper rendering across email clients.
Pro Tip: Create a "Master Template" with your core brand elements, then duplicate it for specific campaign variations to maintain consistency while allowing flexibility.