Subscriber edit
The subscriber edit page is one contact's full profile — contact details, status, per-subscriber email statistics and history, the automation runs they went through, and the actions you can take on them, including exporting their data and starting an automation by hand.
Subscriber Overview
The subscriber edit page provides a comprehensive view of an individual subscriber's profile, including their contact information, email history, and the automations they have been through.
Subscriber Status
Each subscriber has a status badge showing their current state:
Email Statistics
View comprehensive email engagement metrics for this specific subscriber.
Send Statistics
Sent emails
Total number and percentage of emails successfully handed off for delivery to this subscriber
Queued/Paused emails
Emails waiting to be sent or temporarily paused
Failed emails
Emails that failed to deliver
Engagement Metrics
Clicked
Emails where the subscriber clicked on links
Bounces
Emails that bounced due to delivery issues
Unsubscribed
Times the subscriber clicked unsubscribe
Complaints
Spam complaints reported by the subscriber
Email History Table
Below the statistics, you'll find a detailed table showing:
- Subject: Email subject line (clickable to open the campaign or automation it came from)
- Type: Whether it was sent by a campaign or an automation
- From: Sender information
- State: Current delivery status
- Sent At: When the email was sent
Automation Run Statistics
Track how this subscriber has moved through your email automations. One run is one pass of one automation for this one contact.
Run Summary
Completed
Runs that finished successfully for this subscriber
In Queue
Runs waiting to be processed, or currently in progress
Failed
Runs that hit an error for this subscriber
Automation History Table
The table below shows:
- Automation: Name of the automation (clickable to open its report)
- State: Current run status
- Created at: When the run was created
Subscriber Management
Edit Subscriber Details
Update the subscriber's basic information:
Required Fields:
- Email: Subscriber's email address
- Name: Subscriber's full name
Optional Fields:
- Groups: Add or remove the subscriber from group memberships
- Custom Fields: Update any custom fields you've created for your subscribers
- Engagement score: A number from 0 to 32,767 that ranks how engaged the subscriber is. It increases automatically — +1 for every email open and +3 for every link click — and accumulates over time. Higher-scoring subscribers are sent first within each campaign. You can also set this value manually to override it; automatic updates continue afterward.
Administrative Actions
Access additional management options through the Actions dropdown:
Export JSON
Download the subscriber's complete data as a JSON file for backup or external processing
Subscribe/Unsubscribe
Toggle the subscriber's status between VERIFIED and UNSUBSCRIBED states
Trigger automation
Start one of your automations for this subscriber by hand
Delete
Permanently remove the subscriber (requires confirmation)
Triggering an Automation
Trigger automation opens a dialog that starts an automation for this one subscriber immediately, without waiting for its own trigger to fire.
Choosing the Automation
The Automation picker lists every automation in your account that is currently active. Pick one and click Start. Yaplet then:
- Creates a run of that automation for this subscriber
- Works through its nodes in order
- Sends emails or performs actions as configured
A toast reading "Automation started" confirms it. You can follow the run in the Automation run statistics above.
API Variables
If the automation you picked uses the API trigger, the dialog also asks for the values its emails and webhooks expect:
{{ key }}) in its email content blocks and webhook body fields. Because you are starting it by hand rather than through an API call, you have to supply those values yourself.Adding Variables:
- Click "Add Field" to add key-value pairs
- Enter the variable name (without
{{ }}) in the Key field - Enter the replacement value in the Value field
- Add as many variables as needed