Subscriber edit

Subscriber Overview

The subscriber edit page provides a comprehensive view of an individual subscriber's profile, including their contact information, email history, and workflow interactions.

Subscriber Status

Each subscriber has a status badge showing their current verification state:

VERIFIED

badge

Subscriber is confirmed and can receive emails

UNVERIFIED

badge

Subscriber hasn't confirmed their email yet

NEW

badge

Subscriber is pending verification

REMOVED

badge

Subscriber has been removed

UNSUBSCRIBED

badge

Subscriber has unsubscribed from newsletters

Email Statistics

View comprehensive email engagement metrics for this specific subscriber.

Send Statistics

Sent Emails

Total number and percentage of emails successfully delivered to this subscriber

Queued/Paused Emails

Emails waiting to be sent or temporarily paused

Failed Emails

Emails that failed to deliver

Engagement Metrics

Clicked

Emails where the subscriber clicked on links

Bounces

Emails that bounced due to delivery issues

Unsubscribed

Times the subscriber clicked unsubscribe

Complaints

Spam complaints reported by the subscriber

Email History Table

Below the statistics, you'll find a detailed table showing:

Subject: Email subject line (clickable to view campaign/workflow)
Type: Whether it was sent via campaign or workflow
From: Sender information
State: Current delivery status
Sent At: When the email was sent

Filter by email state, subject, or sender to find specific emails in the history.

Workflow Run Statistics

Track how this subscriber has interacted with automated workflows.

Run Summary

Completed Runs

Workflow runs that successfully processed this subscriber

Queued Runs

Workflow runs waiting to process this subscriber

Failed Runs

Workflow runs that encountered errors for this subscriber

Workflow History Table

The table below shows:

Workflow: Name of the workflow (clickable to view details)
State: Current run status
Created At: When the workflow run was initiated

Subscriber Management

Edit Subscriber Details

Update the subscriber's basic information:

Required Fields:

Email: Subscriber's email address
Name: Subscriber's full name

Optional Fields:

Groups: Add or remove the subscriber from group memberships
Custom Fields: Update any custom fields you've created for your subscribers

Changes are saved immediately when you click the "Save" button.

Administrative Actions

Access additional management options through the Actions dropdown:

Export JSON

Download the subscriber's complete data as a JSON file for backup or external processing

Subscribe/Unsubscribe

Toggle the subscriber's status between VERIFIED and UNSUBSCRIBED states

Trigger Workflow

Manually start a workflow for this subscriber

Delete

Permanently remove the subscriber (requires confirmation)

Triggering Workflows

Manually initiate workflow execution for a specific subscriber.

Workflow Selection

Choose from your active workflows to run against this subscriber. The system will:

Execute the workflow's trigger conditions
Process any matching nodes
Send emails or perform actions as configured

API Workflow Variables

For workflows triggered by API calls, you can provide custom values for variable replacement:

If the selected workflow uses API triggers with variables (like {{ key }} in email content), you must provide values for all variables used in email content blocks or webhook body fields.

Adding Variables:

Click "Add Field" to add key-value pairs
Enter the variable name (without {{ }}) in the Key field
Enter the replacement value in the Value field
Add as many variables as needed

Missing variable values may cause workflow execution to fail or produce unexpected results.

All subscriber data is handled in compliance with privacy regulations. Email statistics and workflow runs are tracked for legitimate business purposes including deliverability monitoring and automation effectiveness.