Read commissions and customer logs

Updated May 22, 2026

The Affiliates section gives you two views for understanding your program's performance: a global Commissions list and a global Customers list, both reachable from the sidebar. The partner detail page also embeds a per-partner commissions table.

Commissions list

The commissions list shows every individual commission record created by the tracking API. For each entry you can see:

  • Order ID — the unique identifier passed in the API call
  • Commission — what the partner earned on this order
  • Total Amount — the full value of the order
  • StatusUnprocessed (not yet paid) or Processed (included in a payout)
  • Partner — the affiliate the commission belongs to
  • Customer — the email address attributed to this order
  • Coupon — the affiliate code used by the customer
  • Product — the product object passed in the API call, if any
  • Date — when the order was tracked

Mark a commission as processed manually

You can toggle the Processed status on any individual commission. When a commission is marked processed, it is removed from the partner's outstanding balance. When it is marked unprocessed again, the balance is restored. Typically you won't do this manually — processing happens automatically when you reconcile a payout.

Customers list

The customers list shows every customer your program has attributed to any partner. For each customer you can see:

  • Name
  • Email
  • External ID — the customer_id you pass in the API, if any
  • Orders — how many orders this customer has placed through an affiliate link
  • Commissions — lifetime commissions across all their orders
  • Revenue — total order value attributed to this customer
  • Last Order — date of their most recent attributed order
  • Created at — when this customer was first recorded

Click a customer to see their order history and which partner(s) drove their orders.

Partner-level summary

At the top of each partner's detail page, four summary metrics give you an at-a-glance view:

  • Outstanding Balance — commissions earned but not yet paid
  • Total Commission — lifetime commissions earned
  • Total Conversions — total number of orders attributed
  • Total Revenue — total order value the partner has referred

What's next

When you're ready to pay a partner, see Reconcile a partner payout.

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