Buy a phone number

Updated May 22, 2026

Yaplet lets you buy phone numbers in dozens of countries directly from the dashboard. Numbers are provisioned through Telnyx and usually activate within minutes. A few countries require identity or address documents first — the dashboard tracks every pending requirement so nothing stalls silently.

1. Open the phone numbers page

Go to Dashboard → Automation → Voice and click Phone numbers in the left sidebar. Then click Buy number to open the purchase flow.

2. Pick a country

The country picker lists every country Telnyx currently sells numbers in. Type a country name to filter. The monthly rental and one-time setup fee for each number type are shown before you commit.

3. Pick a number type

Type What it is Best for
Local A number with a geographic area code Businesses with a regional presence; lower carrier rates
Mobile A number that looks like a mobile line Consumer markets where callers avoid landlines
National A non-geographic national number Businesses without a fixed location, available in select countries
Toll-free Free for the caller; you pay per minute Support hotlines, inbound sales lines
Shared-cost Cost split between caller and you Available in a small set of countries with their own conventions

Not every type is available in every country. The picker only shows types that Telnyx offers for the country you chose.

4. Search for a number

Search by area code, city, or a digit sequence the number should contain. For example, to find a US number in the 555-01XX reserved range for testing, enter 55501 in the contains field. Click a result to select it.

5. Review charges and confirm

Before you commit, the confirmation screen shows exactly what you will pay today:

  • Setup fee — a one-time, non-refundable fee charged at purchase.
  • Prorated rental — the daily rate multiplied by the days remaining until your next billing date. This covers the current partial month only.

From your next billing date onwards you pay only the monthly rental, like any other subscription line item. See Setup fees and monthly rental for the full breakdown.

Click Confirm purchase. Payment is charged immediately to the card on file. The number appears in your phone numbers list within a few minutes for most countries.

Regulatory requirements

Some countries require proof of address, end-user declarations, or a local tax ID before a number can be activated. When your order needs paperwork, Yaplet opens a regulatory order with Telnyx and tracks each pending item on the Phone numbers page:

  • Open requirement — document not yet uploaded.
  • Under review — uploaded and waiting for carrier approval.
  • Approved — accepted; the number activates within minutes.
  • Rejected — re-upload requested with a reason.

Have documents ready as clear, legible PDFs before starting an order. Most regulatory delays come from blurry scans, wrong country of issuance, or expired IDs — not from the carrier being slow.

What to do after buying

Once the number is active, create or edit a voice agent and attach the number to it from the Connections tab. A number can only be assigned to one agent at a time. See Create a voice agent to set up your agent.

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