Yaplet's AI phone lets you buy real phone numbers that an AI voice agent answers automatically — in 17 languages, with 30 voices, around the clock. Every call ends up as a transcript in your inbox alongside your chats and emails, so nothing falls through the cracks.
How a call works
When someone dials your Yaplet number, here is what happens in order:
- Telnyx connects the call. Yaplet provisions all phone numbers through Telnyx, a carrier-grade telephony platform. Telnyx bridges the inbound call to the Yaplet realtime server.
- The voice agent answers. Within roughly 400 milliseconds, the agent plays its pre-generated greeting in your chosen voice and language.
- Gemini Live drives the conversation. The agent listens, understands speech in the caller's language, looks up answers from your knowledge base, and speaks back — all in real time.
- The call ends up in your inbox. Once the caller hangs up (or the agent ends the call after inactivity), a full transcript and optional recording appear as a conversation thread in your Yaplet inbox.
What powers the voice agent
A voice agent does not have its own knowledge base. It borrows the knowledge, persona, and tools from a Vex AI chatbot you have already configured. That means the same articles, FAQ snippets, and custom tools that power your chat bot also power your phone agent — you update one place and both channels improve.
What it costs at a glance
| Item | What you pay | When |
|---|---|---|
| Per-minute usage | ~$0.12 per minute of call | Metered via Yaplet credits, added to each invoice |
| Monthly number rental | Varies by country and number type | Charged monthly per phone number |
| One-time setup fee | Varies by country and number type | Charged once on purchase, non-refundable |
What you need before you start
- An active Yaplet plan with voice access.
- At least one Vex AI chatbot configured with the knowledge base your callers will ask about.
- A payment method on file — phone numbers are billed on purchase and renewed monthly.
What to set up next
The next step is buying a phone number. Open Dashboard → Automation → Voice → Phone numbers and click Buy number to pick a country and number type. See Buy a phone number for the full walkthrough.