Groups vs segments
A group stays exactly as you left it — no filter runs in the background. This makes groups ideal for one-time sends to a known cohort: beta testers, webinar attendees, VIP customers this quarter. For audiences that should grow or shrink automatically as your subscriber data changes, use segments instead.
Create a group
- Go to Newsletter → Subscribers → Groups tab.
- Click New group, enter a name, and click Save.
- The group is created with zero members.
Add subscribers to a group
There are two ways to populate a group:
- From the Subscribers list — select one or more subscribers using the checkboxes, then choose Add to group from the bulk-action menu and pick the target group.
- During CSV import — on the upload screen, use the group multi-select dropdown to pick one or more existing groups, and every contact in the file is added to them. (Group IDs are not part of the CSV itself.) The bulk-upsert API takes a different route: each contact in the payload can carry
group_addandgroup_removearrays of group IDs, applied per row.
Remove subscribers from a group
On the Subscribers page, apply a Group filter to show only members of that group. Select the subscribers you want to remove, then choose Remove from group from the bulk-action menu.
Split a group
On the Groups tab, open a group's menu and choose Split. Enter how many sub-groups to create. Yaplet distributes subscribers evenly across the new groups — useful for multi-variant sends where each cohort receives a different email.
Use a group as campaign recipients
In the campaign builder's Details step, choose Groups under Recipients and select the group(s) you want to target. The recipient count updates immediately.
You cannot mix groups and segments in the same campaign. Pick one targeting method per send.
What's next
With your audience organized, head to Send your first campaign or build a workflow to automate your sends.