Home Screen
The home screen is your widget's front door — the first impression visitors get when they click the chat icon. It combines a greeting area, a visual background, and a set of configurable cards to guide visitors toward the right action.
What Makes Up the Home Screen
The home screen has three layers that work together:
Greeting, Welcome & Team
Customize the greeting text, welcome message, animated placeholder, team avatars, and online/offline status indicator.
How It All Fits Together
When a visitor opens your widget, they see:
- Your logo in the top-left corner with a close button on the right
- Team avatars (up to 3 agents) overlapping in a row
- Greeting + welcome message — a short hello and a bold headline
- Background decoration — a visual pattern or image behind the content
- Cards — interactive blocks stacked vertically, each serving a different purpose
The header (logo and close button) gently fades out as visitors scroll down through the cards.
Branding
Your widget logo appears in the top-left corner of the home screen. You can upload a custom logo in Settings → Widget → Appearance.
The "Powered by Yaplet" badge at the bottom of the home screen can be hidden on paid plans from the same settings page.