Set up multiple senders on one domain

Why use multiple senders

A single verified domain can host as many sender addresses as you need. Common uses:

• Per team — support@, sales@, and product@ all from the same domain, routing replies into different inboxes.
• Per product — if you run multiple products under one company, give each its own sender address.
• Per widget — associate a sender with a specific Yaplet widget so that subscriber replies land in the right conversation inbox.

All senders on the same domain share the domain's SPF and DKIM authentication — you don't need separate DNS records for each address. If the domain isn't verified yet, start with Verify your sending domain first.

Good to know: a sender stores only the email address and an optional widget association. There is no per-sender From-name, reply-to, default flag, or per-sender verification status — the From-name is set per campaign as free text, and verification status lives at the domain level.

Add a sender address on your custom domain

1. Go to Dashboard → Settings → Emailing → Custom Domains.
2. Select your verified domain in the domain dropdown. A green Verified badge appears next to the currently-selected domain — if it doesn't, complete domain verification first.
3. Click Add email.
4. Enter the local part of the address — the part before the @ sign. The domain suffix is fixed to your verified domain.
5. Optionally select a widget to associate with this sender address. When a subscriber replies to a campaign sent from this address, the conversation lands in that widget's inbox.
6. Click Save.

The new address appears immediately in the sender dropdown when creating campaigns and workflow email nodes.

If you don't have a custom domain yet

If you haven't set up a custom domain yet, you can create a Yaplet-hosted address in the format [email protected]. Go to Settings → Emailing → Yaplet Emails and click Create email address. Enter a prefix of 3–30 characters (lowercase letters, numbers, and . _ -). These addresses are verified automatically — no DNS setup required. Custom-domain senders give better deliverability, but Yaplet-hosted addresses are fine for getting started.

Remove a sender address

On a custom domain, click the delete icon next to the sender address you want to remove. On Yaplet-hosted addresses, hover the card to reveal the delete icon. Any campaign or workflow that referenced the deleted address will need to be updated before it can send.

What's next

With your senders in place, send your first campaign or set up a workflow to put them to use.