Set roles and permissions

Updated May 22, 2026

Yaplet uses a combination of fixed roles and per-user permission toggles to control what each teammate can see and do. Two roles are built in; everyone else gets a custom set of permissions you configure individually.

Built-in roles

Owner

The workspace owner is the person who created the organisation. Owners automatically have every permission and cannot be removed from the workspace. There is exactly one owner per workspace.

Admin

Admins have full visibility across all widgets in the inbox and can manage team members, billing, and settings. You can have multiple admins. Admins can invite new members and change the permissions of anyone except the owner.

Custom permissions

Every other teammate gets a custom permission set. You configure it per person from Settings → Organization → [member name]. Permissions are grouped by feature area — inbox, widgets, time management, security, reports, and more. Toggle each permission on or off individually.

Change a member's role

  1. Go to Settings → Organization.
  2. Find the team member and click their name or the edit icon.
  3. Use the Role dropdown to set Admin or leave them with custom permissions.
  4. Save the change.

What each permission controls

For a full breakdown of what each toggle does, see Restrict what a teammate can access.

Enabling and disabling members

You can suspend a team member without removing them — their account stays in your workspace but they cannot log in. Go to the member's settings and toggle Account enabled off. This is useful for temporary leave or offboarding where you want to preserve conversation history before deleting the account.

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