Your payment method and billing details are managed through the Stripe Customer Portal, which is accessible directly from your Yaplet dashboard. Yaplet never sees or stores your card number — it's handled entirely by Stripe.
Open the payment management portal
- Go to Settings → Billing in your Yaplet dashboard.
- Click Manage payment method (or Stripe Customer Portal).
- The Stripe portal opens in a new tab. From here you can add, replace, or remove payment methods.
Supported payment methods
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay and Google Pay (available when topping up credits via the credits page)
Change your billing email
Invoices and payment receipts are sent to the workspace owner's email address. To change where invoices go:
- Open the Stripe Customer Portal as described above.
- Update the billing email field under your account details.
3D Secure and payment authentication
Some cards require additional authentication (3D Secure) for recurring charges. If a payment fails because of this, your subscription status will show Incomplete. Follow the link in the dashboard notification to complete the authentication step — your subscription is fully restored once the payment succeeds.
What happens if a payment fails
If a scheduled payment fails, your subscription moves to Past Due status. Yaplet retries the charge automatically. You can also manually trigger a retry from the billing page. If the payment isn't resolved, access to paid features may be suspended.
Next: see Read and download your invoices.