When you buy a phone number for Yaplet's AI phone feature, two types of charges apply: a one-time setup fee paid upfront, and a recurring monthly rental. Here's exactly how each works.
The one-time setup fee
The setup fee is a one-time, non-refundable charge collected when you purchase a number. The exact amount depends on the country and number type, and is shown on the purchase screen before you confirm.
First invoice breakdown
When you buy a number, your first charge includes:
- Setup fee — one-time, non-refundable
- Prorated rental for the remaining days in your current billing period
Then, starting from your next billing cycle, you pay the regular monthly rental only.
Monthly rental
After the first invoice, a recurring monthly rental is charged per number. The exact rate depends on the country and number type (e.g. local, mobile, or toll-free). You can see the rental rate for a specific number on the purchase screen before you confirm.
Releasing a number
If you release (cancel) a phone number, the monthly rental stops. A prorated refund for the unused days of the current rental period is applied to your account balance. The setup fee is non-refundable.
What happens to my number if a payment fails?
If a subscription payment ultimately fails and your workspace is suspended to the free (Basic) plan, your phone numbers are not released — they're preserved along with your other data, and per-minute call billing simply pauses. Paying the open invoice restores everything automatically. (A number is only released when you deliberately release it, as described above.)
Per-minute call billing
In addition to the number rental, AI phone calls bill per minute from your Yaplet credits balance. The approximate rate is $0.12 per minute. See Buy Yaplet credits to keep your balance topped up.